RETHINKING SMALL TALK: HOW TO FORGE REAL CONNECTIONS DURING CASUAL CONVERSATIONS
We've all been there – standing around at an event, desperately trying to come up with a way to kick-start a conversation with someone. It can be awkward for sure, but fear not, because a book has advice that may help you ace the art of small talk.
Matt Abrahams, the author of the book, 'Think Faster, Talk Smarter,' is on a mission to rebrand small talk. Abrahams teaches Communication at Stanford University, and he hosts a popular podcast. He says small talk gets a bad rap, but he believes that a lot of significant things can happen in those seemingly inconsequential conversations.
"It's not about you, it's about your audience," says Abrahams. In other words, when you engage in small talk, it's crucial to shift your focus away from trying to be interesting to the other person and instead, be genuinely interested in what they have to say.
Abrahams emphasizes the importance of listening: "A lot of us listen just enough to get a gist of what's being said, and then we start formulating our thoughts or judging and evaluating. Instead, focus on what the other person is saying and ask questions."
He advises sprinkling in 'supportive responses' as well. For example, if someone is telling you about their amazing vacation to Hawaii, a supportive response would be, "Oh, which island did you go to? What were some of the things you did?" This not only shows that you're interested but also encourages them to share more.
According to Abrahams, generic small talk statements like "Hi, how are you?" or "What is it you do?" should be avoided. Instead, he encourages people to be bold and ask more provocative questions.
Abrahams shares a personal anecdote: "I was at one of these conferences, walked into a room, didn't know anybody, and I went up to somebody and I said, 'Did I miss the memo? Everybody's wearing blue shirts.' The person looked around, laughed, and we had a wonderful conversation."
If someone tosses a generic question your way, Abrahams suggests turning it into an opportunity to make the conversation more specific and engaging. For instance, if someone asks, "How are you today?" you might reply with, "I'm doing really well today. I got a personal record on my run," or "The coffee I had this morning was much better than usual." This not only adds depth to the conversation but also leads to more meaningful and thought-provoking questions.
Small talk may seem trivial, but if done right, it can be a powerful tool to help you make more meaningful connections with others. Remember, it's not about you; it's about your audience. Listen, ask questions, and be bold – you might be surprised at the wonderful conversations and connections that you can create.